We will publish a Device Support Matrix and Flow Chart so that our customers will be able to easily tell if their device is supportable.Įven if your device is not supported using BES or ActiveSync, we will provide other email synchronization options that include POP/IMAP and WAP access to your GroupWise mail through your mobile device. We believe that our testing and certification will validate the initial supportability of roughly 250 unique smart phones. We also have a list of 12 other devices that we also intend to 'certify', but the list above is the initial pass. These devices represent a cross-section of mobile device operating systems. We will 'certify' several devices including: If the answer is YES, then your device is most likely supported. Android 1.5 and 1.6 with additional software OR 2.0 Palm OS with VersaMail or Exchange ActiveSync Update software Symbian Series 60 3rd-5th Edition or later If this is your answer, then the next question will be: "Does your phone/device run on one of these mobile operating systems?" The more common answer will probably be "I DON'T KNOW". If your answer is YES, then your device is supported and will work with the new ActiveSync connector technology. The first question to ask is: Does your mobile device state that it 'supports connecting to Microsoft Exchange 2003 SP2 or later?' These devices are NOT a target for the ActiveSync solution. So let's walk through some of the logic.ĭo you have a BlackBerry device? Then your device is supported using the BES solution from RIM. So - Will your device be supported? We hope to provide you enough information to answer that question! Including a 'known' device support list and a known 'unsupported' list. Note: ActiveSync is an 'over-the-air' solution. In our testing, we have successfully synchronized on all major mobile device platforms. We also expect to release an Alpha/BETA of ActiveSync before the December Holiday break. This last week we released BETA2 of Gradenko and expect to release BETA3 next week. We are making great progress on the Gradenko and ActiveSync Connector technology.
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